Complaint and Mediation Service now available

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Hello everyone,
Too Long Didn't Read version: Historical Medieval Battle NZ National Federation (HMBNZ) have arranged access to a professional NZ sport complaint and mediation service for folks doing historical medieval combat in New Zealand. It's free, staffed by professional mediators/lawyers, and there's the option of anonymity.
Please pass along to your New Zealand medieval community networks.

Sport and Recreation Complaints and Mediation Service
The Sport and Recreation Complaints and Mediation Service (SRCMS) is a safe and independent way for anyone engaged in historical medieval combat in New Zealand to lodge a complaint, issue or dispute and have it resolved in a timely manner. The service is free and is open to anyone involved in with historical medieval combat in New Zealand, including, but not limited to, Historical Medieval Battle (HMB), Society for Creative Anachronism (SCA), Historical European Martial Arts (HEMA), and the medieval reenactor clubs.

What kind of complaints are handled?
To access the service, you just need to have a complaint or dispute in connection with historical medieval combat in New Zealand. Here are some examples:
• a complaint about on or off field behaviour of a coach, volunteer, parent, or sportsperson.
• a dispute about selection for a particular team or event.
• a complaint about club management, culture, or a policy.
• a complaint of wrongdoing by a volunteer, coach, individual team member or their parent.
• complaints of bullying, harassment, or discrimination.
• a dispute about inappropriate use of social media in a sporting setting.

How to access the service?
To submit a complaint or dispute, call 0800 493 612. Your telephone call will not be recorded.
Your call will be answered by a member of the SRCMS team who will take details of your complaint. They will then talk with you about available dispute resolution options.
All personal information received will be handled confidentially.
To lodge a complaint or dispute, please call 0800 493 612
Visit the Sport and Recreation Complaints and Mediation Service web site: https://www.sportsmediationservice.org.nz/

Got questions?
Contact the HMBNZ President, Dayna Berghan-Whyman.
Phone: 021 155 6274
Email: <botnnz@gmail.com>